AAS in Business Management - Call Center Management Degree from Rasmussen College from Rasmussen College

The Associate of Applied Science in Business Management - Call Center Management Degree from Rasmussen College can be used to either enter the field of call center management or to increase your skills and knowledge in this area if you are already working as a manager in the field. Since there is an increasing number of call centers used for various types of sales, marketing and information services the demand for trained managers in the field is increasing.

The program includes general management classes such as finance and budget management, staffing and scheduling as well as ethical and legal issues in management. In addition issues such as staff motivation, training and staff development specific to call centers will be discussed. Students will learn the latest in technology used in tracking calls and assessing staff performance within call center facilities. 

AAS in Business Management - Call Center Management Degree from Rasmussen College at a Glance

• School: Rasmussen College
• Degree: Associates
• Subject: Management

Rasmussen College:

Rasmussen College has been preparing individuals for interesting and fulfilling careers for over 100 years. The college's specialization is in career-focused training that is relevant to today's workplace. Rasmussen College… More about Rasmussen College